Privacy Policy

Privacy Policy

Who We Are

Magic Ticket Travel Co. and its agents, representatives, consultants, employees, officers, and directors ("the Website", "we", or "us") provide concierge services ("Services") to people wishing to travel. We are located in the United States and provide travel services to individuals living in the United States (with the exception of individuals living in Florida, California, Hawaii, Washington, or Iowa).

How This Policy Applies

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

By using the Services offered by Magic Ticket Travel Co, you are acknowledging you have agreed to our our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.

What We Collect and Receive

We collect and process certain information we receive from you to provide travel concierge services. Some information may include:

  • Information you provide by completing forms - your name, email and postal address, telephone number, members of your travel party, travel destination;
  • Information you provide for identity verfication purposes when traveling - your legal name, passport information, driver's license, date of birth;
  • Details of any requests or transactions you make through our travel services. We partner with travel vendors who offer travel to destinations all over the world. These partners require identifying information from you and payment for travel. The payment information you provide is processed by those travel partners in accordance with their privacy policies. Magic Ticket Travel Co. does not store your payment information.
  • Information about your activity on and interaction with the Website (such as your IP address, the type of device or browser you use, and your actions on the Website);
  • Information about the ways people visit and interact with the Website, in the form of traffic analytics. For more information about our use of data analytics to protect and improve our services, see our Cookie Policy;
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
  • The email address you provide in signing up for our newsletter. We will never SPAM you!

You may decline to provide us with your information. However, this will limit your ability to book travel or use our Services.

How We Use This Information

We use the information we collect for the following purposes:

  • To keep your account secure and protect our Services (including verifying your indentity to prevent fraud and abuse);
  • To enable us to provide you with our Services, and to improve and promote our Services;
  • To create an account for you with our travel partners, contact you about your travel plans, and customize your travel experience; and
  • To track and analyze use of the Services so that we can improve how Magic Ticket Travel Co is performing and provide users with the best experience possible.

How This Information is Shared

We share information that you provide to us with our trusted travel partners in order to book your travel packages and customize your travel experience. We only share this information with travel companies that you authorize when requesting a quote.

We will never sell your information.

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Magic Ticket Travel Co.'s legal rights, property, or the safety of employees or others.

Our Website may include links to other websites or services whose privacy practices may differ from Magic Ticket Travel Co.'s. When you use a link to an external site or service, the privacy policy and data processing disclosure for that site or service governs.

Email Notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you email relating to your transactions on Magic Ticket Travel Co. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by clicking the "Unsubsribe" link at the bottom of the email.

We’ll also send you service-related announcements when it’s necessary to do so.


We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using SSL to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Magic Ticket Travel Co. cannot guarantee its absolute security.


People under 18 are not permitted to use Magic Ticket Travel Co. on their own. Magic Ticket Travel Co. does not knowingly collect information from children under 13 and children under 13 are not permitted to book our travel services.

Updated May 2018